Professional Experience
Work History
2021 - 2022
Sr. Quality Engineer
SE-Mentor Solutions Pvt Ltd
Kochi, Kerala, India
Developed and executed test cases for complex workflows within Salesforce Cloud, ensuring seamless integration and performance across systems. Designed manual and automated testing processes, enhancing coverage and quality. Utilized tools like TestRail and Selenium to improve efficiency, leading to a significant reduction in post-production issues.
2020 - 2021
QA Team Lead
MWT Technologies Pvt Ltd,
Kochi, Kerala, India
Led QA efforts for web and mobile app testing, focusing on educational technology platforms. Streamlined processes by implementing advanced systems and maintaining ERP solutions for flexible learning environments. Pioneered risk identification methodologies using tools like Jira, Bugzilla, and TestRail. Verified and resolved production issues through root cause analysis and regression testing, significantly improving overall system stability.
2019 - 20210
QA Team Lead
Pearl Global Solutions
Kochi, Kerala, India
I led comprehensive test planning initiatives that reduced ambiguity and rework by 20%. I implemented efficient test automation strategies using tools like Selenium and UiPath, which streamlined QA processes and cut manual processing time by 50%. By optimizing defect triaging procedures, I enhanced resolution speeds by 40%. I also spearheaded an AI-driven project to automate the identification and tagging of dental treatments in panoramic radiography images, achieving an impressive 95% accuracy rate. Additionally, I maintained and improved regression test suites, resulting in a 30% reduction in production defects and ensuring high-quality software delivery throughout the development lifecycle.
2014 - 2019
QA Analyst
Practicesuite India Pvt Ltd
Kochi, Kerala, India
I played a pivotal role in leading QA efforts for healthcare projects, including medical billing and HIPAA-compliant office suites. I successfully reduced defect rates by 30% through rigorous testing of web and mobile applications within Agile and Scrum environments. I also conducted client demonstrations, clearly communicating QA processes, and created detailed user manuals to ensure seamless knowledge transfer. My work ensured compliance with industry standards, enhanced product quality, and significantly improved customer satisfaction.
2012- 2014
Sr. Test Engineer
Aries E-Solutions
Kochi, Kerala, India
I was responsible for preparing detailed Test Plans and Test Cases aligned with business requirements, optimizing test coverage, and enhancing the effectiveness of testing processes. I conducted thorough testing across various platforms, including job scheduling software, content management websites, and vessel certification monitoring systems, which resulted in a 30% reduction in production issues. I also developed test scripts for payment processing and performed end-to-end security testing, successfully reducing transaction failures by 15%. My role involved meticulous defect identification, documentation, and reporting, ensuring efficient issue resolution and the delivery of high-quality software products.
2007
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Project Trainee - Jr. Tester
CSS Corp
Chennai, Tamil Nadu
In 2007, I began my career in technology as a Project Trainee at CSS Corp in Chennai, having been selected through campus placement. Eager to apply my academic knowledge, I quickly gained a solid foundation in Software Testing by working closely with my team on hardware and firmware testing for touchpanels and wireless devices. This experience sparked my passion for quality assurance and set the stage for my future career in the field.
Education
2023 - 2024
St. Clair College
Ontario College Graduate Certificate of Data Analytics for Business
Windsor, ON, Canada
I pursued my Ontario College Graduate Certificate of Data Analytics for Business at St. Clair College, where I gained a solid foundation in data-driven decision-making, statistical analysis, and predictive modeling. Proficient in Python, SQL, Tableau, and Power BI, I developed practical skills in analyzing large datasets, building ETL processes, and applying machine learning techniques to solve business challenges.
2004 - 2007
Anna University
Masters, Computer Applications (MCA)
Chennai,Tamil Nadu, India
My MCA degree provided me with advanced knowledge in software development, database management, and system design. I developed strong programming skills in languages such as Java and Python, and gained expertise in software engineering principles, algorithms, and data structures. The program also equipped me with the ability to design and manage complex information systems, and apply innovative solutions to technical challenges.
2001 - 2004
Bharathiar University
Bachelor, Computer Applications (BCA)
Coimbatore, Tamil Nadu, India
My Bachelor's degree in Computer Applications (BCA) from Bharathiar University provided me with a comprehensive understanding of software development, database management, and computer networks. During this program, I developed strong programming skills in languages such as C, VB, and COBOL, and gained proficiency in DBMS and RDBMS. The coursework also equipped me with a solid foundation in software testing, algorithms, data structures, and computer networking, enabling me to design and manage complex information systems and effectively tackle technical challenges.
Core Competencies
Quality Assurance & Testing
Data Analysis & Insights
Reporting & Visualization
Cloud & DevOps Integration
Languages
English
Malayalam
Hindi
Tamil